FAQ

Got questions? Here you'll find answers to the most common questions about our platform.

General

General questions about sourceskpop

What is sourceskpop? +

sourceskpop is a platform for K-Pop fans that compiles fancams, performances, songs, and general content from official sources.

Is sourceskpop free to use? +

Yes, sourceskpop is completely free. All content is available without registration or subscription. Please note that some external content may be restricted by the original uploader (e.g., YouTube memberships).

How often is content updated? +

We update content regularly, aiming to add new releases immediately. We are also actively backfilling our archive to build a comprehensive database.

Fancams

Questions about fancams and videos

Can I download the fancams? +

Fancams play directly from YouTube. To download them, you must follow YouTube's policies and respect copyright laws.

How can I search for fancams of my favorite artist? +

You can use the filters on the Fancams page to refine your search. We offer multiple filtering options to help you find specific performances easily.

Why is this fancam not on the list? +

If you notice a missing fancam, please let us know and we'll add it as soon as possible. We are actively working on expanding our archive, so some content may not be available yet.

Artists & Idols

Questions about artists and profiles

Why is this artist, idol, group, or soloist not on the website? +

sourceskpop is currently in a backloging phase. We are continuously adding idols and artists to eventually cover all of K-pop. Because there are so many artists, this process can be slow, and some idols, groups, or soloists may still be missing for now. If you believe an artist is missing, please contact us and we will review and add them if they fit our criteria.

Can I suggest adding an artist? +

Yes! If your favorite artist isn't on our platform, you can contact us to suggest them. We are constantly working to expand our database.

How do you define which artists are K-pop? +

Our scope focuses on K-pop, but we may also include artists who are not strictly K-pop when they are closely related to the scene or audience (for example, XG or KATSEYE).

Technical Support

Technical issues and solutions

Why won't a video play? +

Playback issues can arise from YouTube geographic restrictions, content removal, privacy settings, or connection problems. Try refreshing the page or using the direct link to watch on YouTube.

How do I report a problem? +

If you encounter any errors, please report them via our contact form. We will investigate the issue and reach out if further information is needed.

Didn't find what you were looking for?

If you have any other questions, feel free to contact us through our contact form.

Contact us